What Are the Requirements to Be a Bank Teller?
- According to the Bureau of Labor Statistics, most bank teller positions require only a high school diploma or GED. On-the-job training is common for bank tellers, making a college degree an unnecessary requirement. Although it is not required, a bachelor's degree in business, finance or accounting can certainly increase the odds of getting hired for a teller position and may help a bank teller advance more quickly.
- Because bank tellers are responsible for handling large sums of other people's money, integrity and honesty are imperative. Those seeking bank teller positions will have to undergo both a drug screening and a background check. Background checks are necessary since, according to Teller Careers, federal law prohibits banks from hiring anyone who has been convicted of a crime involving "dishonesty or breach of trust." Bank tellers also need to be bondable.
- Because bank tellers handle important documents, as well as money, it is important that they be detail oriented. Bank tellers are crucial to the operations of a bank. Degree Directory reports that bank tellers make up one-quarter of a bank's entire workforce. Throughout the course of a day, tellers handle transactions that require them to verify incoming cash, outgoing cash, utility and other bill payment amounts, bank account numbers, loan payment information and more. Mistakes can be costly, difficult to find and can erode customer faith in the organization.
- Although honesty and attention to detail are important, customer service skills are crucial for bank tellers. Bank tellers deal directly with the public and must be able to interact with customers in a way that makes them feel comfortable discussing their financial situations. Banks offer a wide variety of products and services that appeal to people from various backgrounds and financial means, so bank tellers must be able to relate to and communicate effectively with diverse groups of people.
Education
Integrity
Detail Oriented
Customer Service
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