About.com Rating

The Bottom Line

Scandinavian Airlines (SAS) is usually a solid airline to pick for your flight to and from Scandinavia at reasonable flight prices. Here's a profile and review of Scandinavian Airlines (SAS).

Pros

• One of the most punctual airlines
• Lots of attention to children
• Good in-flight entertainment

Cons

• Rear seats get less attention
• Not the cheapest prices

Description

• When flying with Scandinavian Airlines (SAS), their reliability and punctuality stands out.

• The flight crew at SAS keeps children busy and quiet, which is much appreciated.
• For some reason, on-board service is slightly better on routes that do not start or end in Copenhagen.

Guide Review - Review: Scandinavian Airlines (SAS)

The planes at Scandinavian Airlines (SAS) are in good shape and very clean, and the flight experience with SAS is comfortable in all classes. The lavatories are well taken care of, and the in-flight entertainment and reading materials are quite good compared to some other airlines.

The flight prices at SAS are very reasonable and to many of the more remote Scandinavian destinations, will be the lowest available.

When it comes to interacting with passengers, a majority of Scandinavian Airlines flight attendants still have room for improvement. Language skills are often formidable, but the in-flight service leaves some passengers (especially in the rear of the plane) feeling neglected...and thirsty. I usually avoid sitting at the back end for this reason.

The luggage rules at SAS are average; the fees are comparable to other major airlines.

What SAS does well is keep children busy. On Scandinavian Airlines flights, I've seen kids receive cute toys and the airline offers an extensive food selection for even the pickiest eater. Can I switch my stinky Danish cheese lunch for a kid's meal?

Here's the airline's online contact information and the local phone numbers to reach Scandinavian Airlines:
In Denmark: 7010-2000
In Norway: 05400
In Sweden: 0770-727727
In Finland: 06000-25831 (1,75 €/min)
In the UK: 0906-294 2772 (£0.25/min)
In the US: 1-800-221 2350
In Germany: 01805-117002 (0,14 €/min)

The writer was not provided with complimentary services.