How Does a Hearing Person Initiate a Relay Call?
- In places offering a relay service, a hearing person can use a regular telephone to speak directly to a relay operator.
- In the United States, all relay users must be registered with at least one relay provider and have a 10-digit user number. How to use the service depends on the provider. The location of a call's recipient doesn't matter. A quick Internet search using a search phrase such as "Text Relay" will result in a list of relay providers; their websites display their contact number and the particular procedure to follow to make a relay call. Usually, 711 is the number to call to reach a relay operator.
- In countries other than the United States, using the Internet is the best way to determine whether or not relay service is available, whether or not registration with a relay provider is required, how a relay service works and available relay providers and their contact numbers.
Relay Service Access
In the United States
In Other Countries
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