How to Get Out of a Fitness First Contract

• 1). Visit your home club (the club where you signed up), and discuss your situation with the Member Service manager. Do not attempt to cancel your membership over the phone or by email. Request a Departure Request form to document your reasons for canceling. If you are canceling your membership for medical reasons or because you are moving to an area more than 30 kilometers away from a club, provide a copy of proof. If your cancellation is for other reasons, be prepared to pay a cancellation fee in addition to your last month's payment, since 30 days' notice is required. Do not leave without obtaining the signature of the Member Service manager on the Departure Request form and receipts of all payments made.
  
  
• 2). Write a letter referencing your recent cancellation and a notice to stop direct debits from your bank account. Mail these letters, along with copies of your Departure Request form, to the Fitness First home club's general management, Fitness First's head office and your bank. Use delivery confirmation to ensure that you have proof that the documents were received by all parties. The head office address of Fitness First is:
  
  Fitness First Limited
  58 Fleets Lane
  Poole
  Dorset
  BH15 3BT
  United Kingdom
  Telephone: 01202 845000
  
  
• 3). Watch your bank account for debits from Fitness First. In some situations, accounts are put on hold rather than canceled, with charges resuming after three or four months. If charged after you cancel your membership, contact your bank, and reference your notice to stop direct debits from Fitness First. The bank might ask you to provide copies of your delivery confirmation before refunding charges, and it might suggest that you open a new account to prevent future charges. Finally, contact the head office, and reference your cancellation letter, signed Departure Request form and receipts of final payments made.