Not All Same Day Couriers Deliver the Same Day - Here"s Why
It's no business secret that deliveries are the most complained about aspect of a service.
As a business you have some options -deliver the goods yourself or use a courier.
For many with the advent of the corporate manslaughter laws using a same day courier is better for the business, as they have less liabilities.
But not every courier delivers when they should.
For many same day couriers business has become tough, with tough trading times companies have squeezed them on their prices and now they try and grab every order that comes their way.
Often with no thought as too how they are going to complete a diverse range of deliveries, but they want the business, they need the money so they say yes to courier job that comes their way.
What this means to you This means the same day courier who has collected your job, is co loading it with another job.
Your delivery no longer takes priority and you will be fobbed off with excuses such as too much traffic.
You find that staff are spending a lot of time on the phone chasing the same day courier to see where the delivery is.
All of a sudden you wish you had done some due diligence when you booked thecourier service.
Your job gets delivered late, you miss deadlines and in some cases your items get delivered a day or two late.
What can you do to get the best same day courier your budget can afford? Ask a variety of questions at the time of booking so you get a feel for the couriers professionalism.
The other consignment has to be unloaded and that may mean unloading your freight and then reloading it it, leaving it open to damage and loss.
Drivers can be diverted around traffic jams and accidents where possible, the courier company will have an idea at the time of booking what road conditions are like and if there are any majors jams, they will be able to tell you at the time of booking of the driver has to take a diversion.
They will also be able to tell you if the journey will take longer than usual so you can keep your own customer informed.
Not all sub contractors are bad, some same day couriers vet and use excellent subbies to complete their overflow work.
Check that they do this if they sub contract your work out.
Make sure the sub contractor is aware that your delivery is the priority and check they will not be co-loading en route.
A timed delivery is vital to some businesses, if you are relying on a timed delivery you need to inform the same day courier at the time of booking.
Failure to do so will mean some couriers will do the bare minimum to see that your consignment is delivered when it should be.
If it's urgent, and must be delivered to a deadline you need to communicate that fact.
Using a same day courier can be a painless experience if you check the professionalism of the courier company before you book them.
As a business you have some options -deliver the goods yourself or use a courier.
For many with the advent of the corporate manslaughter laws using a same day courier is better for the business, as they have less liabilities.
But not every courier delivers when they should.
For many same day couriers business has become tough, with tough trading times companies have squeezed them on their prices and now they try and grab every order that comes their way.
Often with no thought as too how they are going to complete a diverse range of deliveries, but they want the business, they need the money so they say yes to courier job that comes their way.
What this means to you This means the same day courier who has collected your job, is co loading it with another job.
Your delivery no longer takes priority and you will be fobbed off with excuses such as too much traffic.
You find that staff are spending a lot of time on the phone chasing the same day courier to see where the delivery is.
All of a sudden you wish you had done some due diligence when you booked thecourier service.
Your job gets delivered late, you miss deadlines and in some cases your items get delivered a day or two late.
What can you do to get the best same day courier your budget can afford? Ask a variety of questions at the time of booking so you get a feel for the couriers professionalism.
- Will your my freight be co-loaded
- Is the vehicle a dedicated vehicle for my job?
- Is the driver likely to be diverted?
- Will you be sub-contracting the job out?
- Are you able to guarantee delivery by a specific time?
The other consignment has to be unloaded and that may mean unloading your freight and then reloading it it, leaving it open to damage and loss.
Drivers can be diverted around traffic jams and accidents where possible, the courier company will have an idea at the time of booking what road conditions are like and if there are any majors jams, they will be able to tell you at the time of booking of the driver has to take a diversion.
They will also be able to tell you if the journey will take longer than usual so you can keep your own customer informed.
Not all sub contractors are bad, some same day couriers vet and use excellent subbies to complete their overflow work.
Check that they do this if they sub contract your work out.
Make sure the sub contractor is aware that your delivery is the priority and check they will not be co-loading en route.
A timed delivery is vital to some businesses, if you are relying on a timed delivery you need to inform the same day courier at the time of booking.
Failure to do so will mean some couriers will do the bare minimum to see that your consignment is delivered when it should be.
If it's urgent, and must be delivered to a deadline you need to communicate that fact.
Using a same day courier can be a painless experience if you check the professionalism of the courier company before you book them.
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