How to Work From Home by Becoming a Virtual Customer Service Representative
- 1). Choose the call centers you might most like to work for. Some of the better-known companies include LiveOps, Convergys, WorkingSolutions and Alpine Access.
- 2). Determine if you have the office equipment required for the technical aspect of the job. You will likely need a dedicated land-line telephone and a high-speed Internet connection. Most companies have a no background noise policy. So a quiet work area is a must.
- 3). Take personal inventory of your skills and determine if you meet the qualifications they seek in an applicant. Customer service jobs require great listening and communication skills, as well as problem-solving skills. If you do not have the necessary skills, seek training from your local community college.
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