How to File a Complaint Against a Casino
- 1). Gather documents that support your complaint against the casino. For example, if you believe that the casino didn't pay you all of your winnings, keep the receipt given to you when you cashed out. The receipt lists the amount of money you were paid when you cashed out.
- 2). Have a witness write a statement that supports your version of events. Depending on the type of case you bring before the court, a witness statement may be sufficient. For example, witness statements are allowed in many small claims cases. However, if your witness is subpoenaed, he must appear and testify in court.
- 3). Submit a formal complaint letter to the casino manager. The casino manager is in a position to deal with your problem, such as a failed payout.
- 4). Contact a lawyer to lodge a complaint against the casino. The lawyer will be aware of the various authorities in your state that can investigate a complaint. Additionally, the lawyer is in a position to counsel you regarding formal legal action, such as a small claims lawsuit against the casino. Possible legal action is why documenting your case from the moment you notice a problem is crucial and why having a witness is important. Witnesses help boost your credibility when filing a complaint against a casino in-house or with casino regulators.
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