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How to Troubleshoot a Scotsman DCE33A Icemaker

10

    Power

    • 1). Inspect the DCE33A's power cable connections, as the ice maker may be disconnected from a functional power source. Pull the Scotsman away from the wall, so as to better see the connection.

    • 2). Inspect the entire length of the power cable from the wall outlet to the machine's AC jack for damage such as tears, rips, or slashes. Repair or replace the cord if damage is evident.

    • 3). Locate the ice machine's breaker and examine it. Reset the breaker, if you see that the switch has been tripped, by flipping the switch back over. Should the breaker quickly trip again, have a repairman look at the breaker to determine if the machine has a short circuit.

    • 4). Turn the DCE33A's power switch off and then on again by opening the central panel (located in the front) and twisting the knob (in the bottom right corner) to the right. The ice machine will turn on. Use the same knob to set the temperature for the ice machine.

    • 5). Confirm that the room in which the machine is housed is no less than 50 degrees Fahrenheit. If the room is consistently less than 50 degrees Fahrenheit, the Scotsman will shut down automatically as a safety measure.

    Large Cubes

    • 1). Manipulate the cube settings to make cubes smaller in size if they are coming out too large.

    • 2). Flip open the front panel door and remove the cover to the control box. Utilizing a screwdriver, twist the "Cube Size" bolt (located on the left side of the "Power" controller). Turn the bolt clockwise about a quarter of a turn. Smaller cubes will be produced during the next freeze session. Adjust the "Cube Size" bolt counterclockwise about a quarter of a turn to make bigger cubes.

    • 3). Examine your water supply filter for blockage, as inconsistent water flow will make the cubes smaller by default, regardless of the "Cube Size" setting.

    Production

    • 1). Inspect your water source and supply as a first step to correcting a machine that isn't producing ice for the ice bin.

    • 2). Locate the filter and examine it. If there are blockages in the filter, pull the filter out and completely replace it with a new one or clean it.

    • 3). Examine the inlet water valve for mild leakage. A valve that leaks generates excessive heat and blocks proper formation of the cubes. Replace the leaky valve.

    • 4). Inspect the water pump and confirm that it's functional. A nonfunctioning pump blocks the adequate water spray required to make standard cubes. Replace the water pump completely, if you find the pump is not working.

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