How to Deactivate a Phone
- 1). Contact your cell phone carrier. You should be able to use their technical support or customer service number. Try to find an actual representative to help you with your deactivation.
- 2). Inform the representative that you need to deactivate your phone. Provide the representative with your name, account number and phone number of the phone you want to deactivate. If you have the IMEI number of the phone, provide that as well.
- 3). Confirm that you want the phone deactivated. The phone will no longer be able to make calls with your account.
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